REFUND & exchange POLICY

  •  RETURNS

To initiate a return please use the RETURN link on our website and fill out the form. Once we process your request you will receive a return form via email which needs to be completely filled out and sent out with your product. Items must be sent back to Bardi Boutique within 7 days of the customer having received the package. Eligible items will only be accepted for store credit. 

Absolutely no refunds will be given.

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Bardi Boutique and product tags attached. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.


  • EXCHANGES

At Bardi Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. If you would like to return an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item. 

• Processing

Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 5 - 7 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued a store credit in the form of an Gift Card via email. Store credit covers original purchasing price and tax fees. PLEASE KEEP YOUR RETURN PACKAGE TRACKING NUMBER. We will only issue credit for packages if customer provides tracking information and shows delivered to our address. Many times customers claim they have returned package but have no proof the item was sent back, therefore, for the customers security and ours, we require proof in the form of a tracking number, showing delivery to our address. No exceptions.

**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A 15% restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any redelivery costs.


  • FINAL SALE ITEMS

Non Returnable, No Exceptions

All items found in the Sale category, accessories, bags, clutches, swimwear, or bodysuits are non-returnable.